Important information

• The swimming pool and the refreshing whirlpool are available free of charge for hotel guests, just the sauna for 15 € per person.
• Since July 2015, sauna treatments have been taxed at the general tax rate of 19%, use of the pool and fitness area at 7%. This also applies to spa areas in hotels.
• The legislator assumes that every spa visitor also uses the sauna and therefore both services would have to be shown with the respective tax rate for each overnight stay.
• To avoid a corresponding adjustment of the room rates, we have decided to invoice the use of the sauna separately.
• A "free use" of the sauna for hotel guests is unfortunately impossible.
• The energy costs, which have been rising for years, have also prompted us to invoice the use of the sauna individually, so as not to increase the overnight rates for all hotel guests.
• Our SPA is unfortunately not wheelchair accessible. There are some steps to reach the pool and saunas.

For external guests with a day ticket, Slimcard and/or voucher:

• Please note that an appointment is mandatory for your visit. You can arrange this by telephone (+49 30 2502 1070) or by e-mail(pool@palace.de).
• Towels and bathrobes are not provided free of charge. They can be borrowed for a fee or brought from home.

Thank you for your understanding.